How to View Campaign Analytics in Convin Sense

This article helps you view and analyze campaign performance in Convin Sense. The analytics section provides detailed insights into lead outcomes, activity metrics, and campaign spend, enabling better decision-making and optimization.

Updated April 9, 2026

The View Analytics feature in Convin Sense provides a comprehensive view of campaign performance by showcasing key metrics related to lead outcomes, engagement activities, and overall spend. It enables users to monitor campaign effectiveness, analyze trends, and make data-driven decisions to optimize performance.

Steps to View Campaign Analytics:

  1. Navigate to the Campaigns page.
  2. Locate the campaign for which you want to view analytics.

  3. Click on View Analytics.

  4. Once opened, you can view campaign details and apply filters as needed to refine the data.



Analytics Sections

Campaign analytics is divided into three sections:

1. Outcome:

This section provides a summary of lead performance:

  • Total Leads
  • Lead State
  • Goal Achieved
  • Lead Qualification Status
  • Lead Interest Status

You can also download reports from this section.

2. Activity:

This section shows engagement and interaction insights:

  • Channel Activity
  • AI Call Activity by Caller ID
  • Best Time to Connect (Weekly Pattern)
  • WhatsApp Analytics

Reports can also be downloaded from this section.

3. Spend:

This section provides cost and spend-related insights:

  • Total Spend
  • Cost per Connected Lead
  • Cost per Goal Achieved Lead
  • Cost per Interested Lead
  • Spend per Channel
  • Spend by Lead Interest
  • Spend Timeline

Additional detailed metrics are also available, and you can download reports from this section.

📩 Still need help? Contact our support team at  [email protected] —we’re happy to assist!

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