Meetings Dashboard in Convin

This Collection consists of all the product features present in the Meetings Dashboard of Convin

  • Create an Alert for analyzing fatal and critical parameters in any conversation
  • Ask for feedback from your team & improve faster with Get Feedback on Convin
  • Determine Agent Strengths, Weaknesses, and Improvements with AI Insights
  • How to share a conversation using the Convin platform?
  • How do you delete any Conversations from the Convin Dashboard?
  • How to check Audit Feedback Status in Manual Auditing?
  • How to Switch Audit Type Between AI and Manual
  • Importance of Conversation Score to filter out calls
  • How do you sort conversations based on the CSAT level?
  • How to sort Conversations based on the level of Collection scores?
  • How to Access ScoreSense on the Convin Dashboard?
  • Agent Conversations: A Complete Guide to the Call Details Page
  • How to perform Manual Auditing on Convin Dashboard?
  • How to find meetings for a specific Time range/duration?
  • Do you know how to Record a Call on Convin?
  • How to Upload a Call in Convin Dashboard?
  • How to Fetch Meetings for a Particular Agent/Counselor/Salesperson?
  • How to find conversations for a specific Date range?
  • How to Fetch Conversations for a Particular Team/Team Leads/Managers?
  • How to Search a Specific Call in Convin?
  • Conversations Dashboard in Convin

    • Filters
  • What is Conversation Type in Convin?
  • What are the Topics in Convin?
  • What is Filter in Convin?
  • What is the Processing Status in Convin?
  • What is Conversation Recording Medium in Convin?
  • How are Conversation Skills can be filtered out in Convin?
  • How to filter the conversations based on the number of questions asked?
  • What is Advanced Keyword Search in Filter Section?
  • How to Filter Calls with Conversation Tags?
  • How to check the Incomplete/Draft Audits on the Convin Dashboard?
  • What is the Status/Stage in the Filter section of the Conversations Dashboard??
  • What is "Client Name" in the filter section?